Instant Life Quotes

Privacy & Security Statement

TRUSTe Licensee

Outlook Life and InstantLifeQuotes is a licensee of TRUSTe Privacy Program. TRUSTe is an independentorganization whose mission is to build users’ confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.outlooklife.com. Because this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

Call for Questions

If you have questions or concerns regarding this statement, you should first contact Outlook Life Customer Service by 866-866-0242. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

What information do we gather and how is it used?

Outlook Life provides you with related tools and information to assist you in shopping for and obtaining products and services online. Most of all the tools and information are available for your benefit without the need to disclose any personally identifiable information. If you decide to request an application or online quote, we require you to submit personal information to give you an accurate quote. We collect information that includes your name, e-mail address, health information, mailing address and telephone numbers. A representative from an Outlook Life subsidiary will contact you to complete your online request by telephone so that additional information can be obtained. When information is provided to Outlook Life or an Outlook Life subsidiary online, it is protected in the same way that all information provided to Outlook Life is protected. (See Security below) Outlook Life will not sell, trade, lease or rent any personally identifiable information to any other companies or organizations. Depending on your needs and preferences, we employ a variety of methods to communicate with you. These methods may include:

Contact by telephone to verify information and to assist you with your life insurance application request or policy.
Contact by direct mail to assist you with your life insurance application request or policy.
Insurance Rate Comparison Form: A brief form you complete to view rates from various insurance companies. The form requires information such as your state of residence and date of birth to generate the best possible insurance rate comparisons.

National "Do Not Call" List

Providing contact information such as your e-mail or phone number will be viewed as your express invitation that we may contact you about insurance, even if you are on a state or federal “Do Not Call” list.

Contact by email to verify information, to assist you with your life insurance application request or policy, to conduct surveys, and to provide you with additional insurance information, service announcements, special offers or other money saving opportunities. Outlook Life will not knowingly solicit data from children, and we will not knowingly market to children. Outlook Life may share aggregated statistical information such as website traffic or demographic information with its business partners; however, in no case will your personally identifiable information be disclosed. We retain your personal information for 30 days. Outlook Life may send you e-mail communications to update you on website features or new benefits that may be of interest to you. If at anytime you choose not to receive these e-mails, you may e-mail us at: communication@outlooklife.com or reach us by mail at PO Box 17634 Fountain Hills, AZ 85269, to be removed from the mailing list.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

If users reject the cookie, they may still use our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.

Outlook Life will utilize third-party cookies to enable us to recognize certain types of non-personally identifiable information, such as a visitor’s IP address, browser version type, operating system, Internet service provider, and time zone. The collection of this aggregated user information helps Outlook Life improve the effectiveness of our content delivery that we believe will be of most interest to you.

Web Beacons

Some pages on our site may contain electronic images known as Web beacons, or single-pixel GIFs. These Web beacons collect certain types of non-personally identifiable information, such as a visitor’s cookie number, time and date of a page view and a description of the page where the Web beacon is placed. The information collected using these Web beacons does not identify individual users of our Site.

Security

The security of your personal information is important to us. When you enter sensitive information (such as your social security number or credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, please use the following link: https://smarticon.geotrust.com/smarticonprofile?Referer=http://www.outlooklife.com.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
communication@outlooklife.com

If you have any questions about security on our Web site, you can contact us via email at communication@outlooklife.com.

Testimonials

We post customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to to posting the testimonial to post their name along with their testimonial.

Notification of Changes

If at some point in the future, there is a change to our information usage practices that affect your Personally Identifiable Information, we will notify you by email of the relevant changes. The email will inform you on how to opt-out of this information usage or you can opt-out by sending a message to the following email: communication@outlooklife.com. You should also check this posted privacy statement for changes.

Notification of Offers

In the future, Outlook Life may provide you with information about offers by mail, phone, fax, or e-mail that may interest you. When you fill out our quote or Application request form you are explicitly initiating a relationship with us (as defined by the National Do Not Call Registry), inviting and consenting to the receipt of information by OutlookLife which may be received by mail, phone, fax or e-mail, and, as such, you are indefinitely waving any right to claim that we contacted you without your express consent.

We will immediately honor any request to be placed on our internal “do not contact” list.

Unsubscribe Options

If you would like to unsubscribe from receiving e-mail advertisements from Outlook Life, follow the instructions in the advertisement itself, or simply Unsubscribe online. Please note that it can take up to 10 days to process your request.

Correct/Update

This site gives users the following options for changing and modifying information previously provided.

1. Call us at (866) 866-0242 or send an e-mail to communication@outlooklife.com.

2. Send mail to the following postal address:
Outlook Life L.L.C.
16872 E. Ave of the Fountains
Suite 204
Fountain Hills, AZ 85268

3. We will confirm your information has been updated by sending you an email with your updated information. There are no limitations to your ability to change personal information, however please allow 5 business days for these changes to be made and a confirmation to be issued.

Surveys

From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary, and the user has a choice whether or not to disclose this information. Information requested may include contact information (like name and mail address) and demographic information (such as zip code, age and gender). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Log Files

We use your IP address to analyze trends, administer the site, track the user’s movement, and gather broad demographic information (for aggregate use). Your IP address is not linked to your personally identifiable information.

Links to other Websites

This site contains links to other sites that are not under our control. These websites have their own policies regarding privacy. Outlook Life is not responsible for the privacy practices or the content of other websites. For your own protection, you should review their policies upon visiting these other sites to make sure they respect your privacy.

Oftentimes, other Web sites refer their users to the Outlook Life or subsidiary Web sites. These sites often pass a non-personally identifiable digit to the Outlook Life or Instant Life Quotes Web sites.

Agents

We utilize in-house Insurance Agents to review and process your life insurance request. These agents do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer

Though we make every effort to preserve your privacy we may need to disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.

Contacting Us

If you have any questions about this privacy statement, the practices of this site or your dealings with this website, you can contact us at:

Outlook Life L.L.C.
16872 E. Ave of the Fountains
Suite 204
Fountain Hills, AZ 85268
communication@outlooklife.com